Reach customers anytime, anywhere with our round-the-clock live chat feature.
Leverage AI for faster problem identification and resolution, reducing customer wait times.
Seamlessly integrate Globo with your existing apps and websites, enhancing user experience.
Access real-time analytics to understand customer behavior and improve your service.
“Live chat support can increase purchases by 20%, as instant replies build customer trust.”
“Customer support chats integrated with translation capabilities can cater to a global audience, enhancing customer relations.”
“Websites featuring live chat support retain visitors 40% more effectively, signaling improved user engagement.”
Register your account with Globo using your email address. It is super easy and takes a minute.
Add the script snippet to your website or install the SDK in your app
Receive a notification when a customer writes you and answer them directly
Globo's live chat totally rocked our world at Waiterio! Round-the-clock chats and on-the-spot translation meant we could nail customer queries from everywhere, anytime. Talk about a customer service win! Our happy customers and sales say it all.
Our customer support stepped up to the next level since we installed the Globo live chat widget on our website and product web app. Asking customers for screenshots of the problem has solved issues a lot faster!
Support tickets have been resolved much faster since we switched to Globo's customer support chat. We invited the entire team, and our customer support specialists can now escalate issues to technical teammates by mentioning them.
Try it for free. You and another customer support agent can use Globo for free. You can subscribe to any of the following plans to add more seats:
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Let's talk about what customer support is and all that you need to know about it.